If you are on a call and you are going to be unable to call the customer within the standard of punctuality (15 minutes before to 15 minutes after the appointment start time), ask your team lead to reassign your appointment to another team member.
If you are on a call and you are going to be unable to call the customer within the standard of punctuality (15 minutes before to 15 minutes after the appointment start time), ask your team lead to reassign your appointment to another team member.
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