No, if the customer does that, their number may be assigned to a different company and they will lose this number. Instruct the customer not to cancel their subscription/contract with the existing carrier but still request a port to eComFax.
Articles in this section
- Common Errors or Rejection Reasons with Porting Requests for eComFax
- How can I have more than three people receive incoming faxes?
- How do I assign my fax number to an email?
- The faxes I’m sending from my email aren’t being received.
- I’m blocked from sending / receiving faxes.
- How can I have eComFax store my faxes online for more than 30 days?
- I’m still getting inbound faxes on my existing fax machine. When will I start receiving faxes via email?
- I got a note from eComFax Customer Service saying the port request was rejected.
- Do I need to unsubscribe from my current fax provider?
- If I’m already a telco's customer, why do I need to port my number to eComFax?
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